Refund policy

Due to the made-to-order nature of our products, all sales are final.

However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will make it right.

To request assistance, email: riverratcooutdoors@outlook.com

Please include:

• Your order number
• Photos of the item
• A brief description of the issue

We appreciate your support of our small business.